Pender County Jail Overview
Pender County Jail is operated by the Pender County Sheriff's Office Jail Division. The current official jail address is 104 N Walker Street, Burgaw, NC 28425, and the jail phone number published by the sheriff is 910-259-1353. Sheriff Alan W. Cutler's office runs the local jail system, while North Carolina Department of Adult Correction records cover sentenced state prisoners after transfer into state custody.
The sheriff describes the jail as a 92-bed facility for male and female inmates under bond, awaiting trial, held by court order, serving a local sentence, or temporarily housed for the North Carolina Department of Corrections or Department of Adult Correction. That 92-bed figure is also confirmed in the 2023 North Carolina Jail Administrators' Association directory. The distinction matters for lookup work: a person in Pender County Jail should be searched through the county roster, while a sentenced state prisoner should be searched through NC DAC.
Pender County Jail Capacity and Population
The strongest current population facts are the official rated capacity and the roster snapshot captured during the research pass. The sheriff's Jail Division page and the 2023 jail directory list Pender County Jail at 92 beds. The public CentralSquare/Zuercher roster API returned 87 current in-custody records for the default date on June 23, 2026. That is a public roster snapshot, not an official average daily population report, but it shows why local capacity is a practical issue.
Pender County has started building a new Law Enforcement Center at 1417 Old Savannah Road. County and local news sources describe the project as a combined public-safety center with sheriff administration, 911 operations, evidence storage, and an initial 232-bed detention center. Until the sheriff's official jail pages change, the active jail address for inmate lookup, mail, and visits remains 104 N Walker Street in Burgaw.
How to Look Up an Inmate at Pender County Jail
The official jail search is the Pender County Inmate Lookup, a CentralSquare/Zuercher portal linked from the sheriff's Web Services, Jail Division, and Inmate Information pages. It is free to use and did not require a login during inspection. It is meant for current county jail custody and recent in-custody date checks, not for old court dockets or sentenced state-prison records.
- Open the Pender County Inmate Lookup from the sheriff's site or go directly to the Zuercher portal.
- Search by name first. Leave filters broad if spelling, race, sex, or agency details are uncertain.
- Use the In Custody On date only for dates within the portal's configured 30-day window.
- Read both rows for a result: the main row and the hold-reasons row below it.
- If the person is not listed, call the jail at 910-259-1353, check NC DAC for sentenced prison custody, search NC SAVAN/VINELink, or use Pender County NextRequest for older booking records.
The roster fields documented in the research include mugshot, name, race, sex, DOB, arrest date, held-for agency, and hold reasons. Cell block and release date exist in the portal structure, but current public columns do not show them. Hold reasons can include bond, sentenced, arrest-date, or agency language, but that row is not a substitute for a formal court docket.
The official roster page is the source shown in the screenshot below.
The screenshot is useful because it shows the roster as a current-custody tool. For booking records that no longer appear online, use Pender County NextRequest and identify the person, approximate booking or arrest date, and the record type requested.
Pender County Jail Address and Contact
Use the jail's direct division contact for custody questions, visit questions, and inmate mail issues. The sheriff's main administrative office is separate from the jail, and the new Law Enforcement Center should not be treated as the active visitor address until official jail pages say so.
Pender County Jail
104 N Walker Street
Burgaw, NC 28425
910-259-1353
County jail information line and facility contact
Pender County Sheriff's Office
605 E Fremont Street
Burgaw, NC 28425
910-259-1212
Main administrative office
Visiting Someone at Pender County Jail
The sheriff's Visitation Policy sets a weekend public schedule and basic entry rules. Visitors need proper identification, such as a driver's license, state-issued ID card, or military ID card. All persons and belongings are subject to search. No personal belongings, food, or drink may be taken into the visitation area, and dress code rules are enforced.
| Category | Schedule / Rule | Type |
|---|---|---|
| Saturday juveniles | 1:30-2 p.m. | General public visit |
| Saturday males A-L | 2-3:30 p.m. | General public visit |
| Sunday females | 1:30-2 p.m. | General public visit |
| Sunday males M-Z | 2-3:30 p.m. | General public visit |
| Attorney visits | Monday-Friday, 8-11 a.m. and noon-4 p.m. | Attorney window |
| After 5 p.m. / weekends | By appointment only | Attorney visit |
The inmate rules add practical limits: visits are first-come, each inmate is allowed 15 minutes, two adult visitors are allowed per inmate, children may visit with an adult, and the visitor must be on the inmate's visitation list. New detainees receive visitation slips on Thursday only. Clergy visits are by appointment after a written inmate request, with one no-contact personal visit per week for no more than 20 minutes.
Mail, Phone, and Money at Pender County Jail
Mail should use the inmate's full name and the current Walker Street jail address. Mail is delivered Monday through Saturday except holidays. Incoming and outgoing mail must include complete names and addresses. Mail may be searched, except privileged mail, which is searched in the inmate's presence. Large packages require preapproval, and books must be paperback under the jail's rules.
| Service | Provider / Detail | Local Rule |
|---|---|---|
| Mail Address | Inmate Full Name, Pender County Jail, 104 North Walker Street, Burgaw, NC 28425 | Complete name and return address required |
| Phone Calls | Securus, linked from sheriff web services | Collect calls only, no incoming calls, 15-minute limit, no three-way calls |
| Lobby Deposits | Jail lobby kiosk | Available 24 hours and funds post immediately |
| Online Deposits | JailATM / Inmate Canteen | Credit/debit card, inmate name, number, and facility location required |
| Fee / Limit | Amount | Applies To |
|---|---|---|
| Maximum deposit | $300 | Maximum weekly transaction amount per inmate or cardholder |
| Internet service fee | 10% | Online deposits |
| Minimum online fee | $3 | Online deposits when the percentage fee would be lower |
Booking and Intake at Pender County Jail
A typical Pender County jail intake starts with arrest or court commitment, transport to the jail or magistrate, identity and warrant checks, booking photo and fingerprint processing, property inventory, medical or safety screening, bond or magistrate processing, classification, and housing assignment. The sheriff does not publish a fixed roster refresh interval, so a very recent arrest may not appear online until intake is complete.
Upon admission, the jail issues hygiene items, jail clothing, and bedding. Special meals are documented at intake and verified by medical. Personal property is inventoried and stored, and the jail's rules say it will not be responsible for property left more than 30 days. Cash balances are returned at release by debit card for $50 or less, or by check for larger amounts.
Bond information should be confirmed before money changes hands. Pender County lists three bond methods: bail bondsman, property bond, and cash bond. A property bond greater than $5,000 requires an attorney to prepare a deed of trust. Call the jail at 910-259-1353 or the magistrate at 910-663-3919 to confirm the active bond amount, bond type, and whether any other hold prevents release.
Programs, Conditions, and Building Context
Pender County Jail rules describe medical services seven days a week, sick-call forms when possible, outside recreation three times a week when weather permits, work assignments for inmates who meet criteria, free local attorney calls, law library access by request, clergy visits by appointment, and a grievance process. Grievance forms must include the inmate's name, date, specific complaint, and signature. The listed response path starts with a sergeant response and allows appeal to the Captain, Major, and Sheriff.
The building context is important because Pender County has a small current jail and an active replacement project. A 2018 local report described overcrowding and contracts to house overflow inmates in nearby counties. County and WCTI reports later described the new Law Enforcement Center as a larger public-safety complex with a 232-bed detention center. No current DOJ consent decree, formal jail-condition lawsuit, or death-in-custody article specific to Pender County Jail was located in the research pass.
Note: Confirm custody, visit eligibility, and deposit details with Pender County Jail before traveling or sending money.